Thank you for placing your flower order with us, we promise to make your request fabulous! Please read carefully our Delivery Policy Terms and Conditions:
- After placing your order, if you find it necessary to make any changes to your order, please call/text 813-703-1413 ASAP. You can also email us at [email protected]
- Because every order is immediately processed when it is placed it is very important that you please submit any changes as soon after placing your order as possible. In the unlikely event your change cannot be applied to your order due to the extremely high order volume we will notify you via email or phone call, so please be sure to include all of your contact info when you submit your request.
- Our handling and delivery fee starts at $12.50 for all after hours orders (after 7 pm), weekends and holiday orders in Metropolitan Tampa Bay and Miami are. Orders outside of the areas listed above may require an additional delivery charge.
- We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. If you have a specific delivery time you’d like to request, simply type it into the “special instructions” box during checkout.
- Orders currently in design or already en route for delivery can not be modified or cancelled.
- When placing your order, you will be prompted to choose an option for further action if a recipient is absent at the time of delivery.
- If you request the delivery to be left with someone other than the recipient, we will follow your instructions, but we will not be responsible if the recipient does not receive your order.
- If you authorize that the flowers be left on the porch/outdoors if the recipient is not home, we will leave the delivery as instructed, but that means you are releasing us from liability if the recipient does not receive your order. Orders left outside and affected by sun, rain, wind are out of out control and we can not take responsibility for Mother Nature.
- In case the recipient is not present to receive the delivery, and you chose for us to re-delivery later in thr day or the next day, please know there is a $25 re-delivery fee that will apply to that order. We will send you a separate invoice. Your order can not be re-delivered until the invoice is paid.
- Most products have 3 different price points; many products are available in As Shown, Deluxe, and Premium sizes that you can upgrade to.
- Some items increase in price around major holidays. If the price increases for the holiday you will notice the change several weeks before the holiday, if an order is placed for a product before the price increase occurs on our website for delivery on the holiday we will honor that price for you.
